How It Works.
From your first call to the moment your vehicle arrives — here is exactly what happens on every First Team transport.
You Reach Out
A Real Conversation. A Clear Quote.
Request a quote through the website or call us directly. We'll discuss your vehicle, pickup location, destination, timeline, and any specific requirements — low clearance, modifications, climate sensitivity, time constraints, or privacy needs. You'll receive a clear, all-in quote. No hidden fees. No vague estimates. No middleman.
We Confirm Your Transport
Your Driver — By Name. NDA Signed.
Once you're ready to book, we confirm your transport date and assign your driver from our personally known and vetted network. You receive your driver's full name, their direct contact information, and confirmation that their NDA is signed before any transport begins.
Pickup Day
We Come to You. On Time. Ready.
Your driver arrives at your door at the confirmed time — not a window, a time. Before the vehicle is loaded onto the Freightliner M2 and 48-foot enclosed trailer, we conduct a complete photo inspection of every surface. It is signed off. Then it's loaded with professional soft straps and padding. Door closes. GPS goes live.
In Transit
Live GPS. Direct Contact. Zero Guessing.
Your vehicle travels in a private, enclosed, temperature-controlled trailer — one client, point-A to point-B, no stops. A live GPS link is active and accessible to you throughout the entire transit. Your driver is reachable directly by phone. No call centers. No automated status updates.
Delivery Day
Fresh Off the Lot. Every Time.
Your driver arrives at the confirmed time. We conduct a second full photo inspection — confirming the vehicle arrives in exactly the same condition it left. Then it's unloaded, given a full exterior mobile detail, and fueled to a full tank. It doesn't arrive looking like it was shipped. It arrives looking like it just rolled off the showroom floor.
After Delivery
The Job Isn't Done Until You Are.
We follow up directly after every transport to confirm everything met your expectations. If anything needs to be addressed, it is — directly, quickly, and without runaround. Our goal is not a completed transport. It is a client who calls us next time without having to think about it.
Six Steps. One Team. Zero Surprises.
Fresh Off the Lot.
Start With a Quote.
Whether you're moving one vehicle or two — the run is yours, exclusively.